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Frequently asked questions.
Choosing a cleaner can come with lots of questions. Here are clear answers to the things we’re asked most often.
What cleaning services do you offer?
We offer domestic cleans, office cleans, HMO cleans, void property cleans, end-of-tenancy cleans and deep cleans.
Do you offer regular cleaning?
Yes. We offer weekly and fortnightly cleaning services to suit your needs.
Do you provide cleaning products and equipment?
Yes. Cleaning materials are provided as part of our service.
Are you insured and DBS checked?
Yes. Tidy House Cleaning Services is fully insured and DBS checked, giving you extra peace of mind.
What areas do you cover?
We cover St Helens, Eccleston, Thatto Heath, Rainhill, Prescot, Widnes, Cronton, Clock Face, Sutton, Manor, Halewood, Warrington and surrounding areas.
What are your opening hours?
Our standard hours are 6am–5pm. Out-of-hours cleaning can also be arranged on request.
Do you offer one-off deep cleans?
Absolutely. Whether you’re preparing for a special occasion, moving home or simply need a fresh start, our deep cleaning service is available.
Do you clean properties between tenants?
Yes. We provide void property and end-of-tenancy cleans to help get properties fresh, clean and ready for their next occupants.
Do I need to be at the property while you clean?
No. Safe access can be arranged through our key holder service, a key box or key safe, a secure access code or fob access.
How do I get a quote?
Send us a few details about the property and the type of clean you require through our quote form, and we’ll be happy to discuss your requirements.
Still need help?
Have a question we haven’t answered?
Get in touch with Tidy House Cleaning Services — we’re happy to help.